Returns & Refunds
It’s important to us that you’re completely happy with your purchase!
Items that are in new condition can be returned for a refund or exchange within 30 days of receipt. Items that are custom made can not be returned.Please email [email protected] with your order number to initiate a return.
Once your return is processed, please make sure include the following information with your package:
- Your Name, address, email and order number
- Request either Refund or Exchange
- If Exchange, include new item (exchange only for equal or lesser value)
- We highly recommend getting some sort of tracking and or insurance on the package***
- We are not responsible for items lost or damaged en route back to us
- Refund will not include the shipping fee!
Bad Ass Seats
Antonie van Leeuwenhoekstraat 5
3291CR Strijen – Netherlands
Returns are not accepted if:
If the item you want to return is a customized product, such as a seat or a bag with a personalized logo, custom made belts and more. If you are not sure, ask before ordering!